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for referrers
all appointments
Please send the referral directly to admin@nsogroup.com.au along with all relevant tests and contact details for the patient. If you are unable to send copies of test results kindly note where the patient has undergone investigations.
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If you wish to refer to a specific doctor, please note this on the referral. Otherwise, please address the referral to 'NSO Doctors' and we will arrange an appointment with the next available and most appropriate specialist.
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We use a triage process to ensure patients are seen in an appropriate time frame. Our doctors will review the information, and our reception team will contact the patient within 24 hours after receiving the referral with an appointment date and time. Please advise your patients to contact us if we have not reached out within two business days following a referral and our team will follow up accordingly.
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Please note that the reception team is unable to organise an appointment for A/Prof Michael Hughes until he has personally triaged the referral.
urgent appointments
Please follow the appointment process as above. You may call through to advise us that the referral is urgent, and request for the patient to be seen within a specified time frame. Otherwise, please note "URGENT" on the referral and be assured that we will call your patient with an appointment time and date in a timely manner.
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Our practice also uses:
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Medical Objects
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Healthlink (nsogroup)
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Argus (argusreports@nsogroup.com.au)
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